Your Checklist for Market Research Projects
During market research projects there can be sources of error on both sides (see blog last week). For you we have a checklist as an orientation guide you can test for quality with. For the checklist’s guidelines are the standard you can demand.
Conception:
- Did you go enough effort and time of developing the questionnaire?
- Was the target clearly formulated?
- Are the targets and questions listed in a succession of priority?
- Have hypotheses been formulated?
- Can the hypotheses be sufficiently approved or rejected by the project?
- Is the method appropriate for answering the main question?
- Is the target group defined clearly and unambiguously?
- Is the target group reachable so that you can get sufficient answers?
- Do the respondents have an incentive to particpate in the survey?
Questionnaire:
- Have the questionnaire been tested?
- Is the questionnaire short and interesting enough so that the respondents will not discontinue the survey because of the questionnaire’s length?
- Is the questionnaire comprehensible for all respondents?
- Is the questionnaire acceptable to all respondents (taboo issues, private questions, etc.)?
- Are there any technical terms that have to be explicated?
- Has the questionnaire a kind of dramaturgy and thematic structure?
- Has the questionnaire a "warm-up" question in the beginning?
- Has the questionnaire needless questions?
- Has the questionnaire leading questions?
Realisation:
- Do you have the appropriate interviewers (native speakers, know how of the branchof trade)?
- Have the interviewers been trained?
- Do the interviewers have accurate written instructions whose compliance is controlled?
- Have the respondents accurately been selected?
- Are there enough potential respondents contacts?
- Is there a continous feedback about the survey’s advancement?
- Do you have the feeling that problems during the survey are not enough communicated?
Evaluation:
- Have the data been debugged (nonsense answering respondents should be carried out of the analysis)?
- Have every question been answered?
- Are there only frequency counts and midpoints or also coherences and impacts (e.g. correlations analyses)?
- Do you understand all conducted analyses?
- Are all data visualised sufficiently and in a professional manner?
- Are there in every chart informations about the sample size?
- Do you have detailed information about the sample size’s composition?
- Are the results representative?
- Is there a management summary subsuming the most important results?
- Is there an explanation what the results mean for your company?
- Are there recommendations being derived from the results?
Implementation:
- Are there precise points that can be implementated?
- Are the results applied into the practice?
- Are there any responsible persons for the implementation?
- Is there a timetable for the implementation?
- Does the market research conductor keep in touch with your company?
- Are any implementation workshops in the planning stages?
- Does the market research conductor have the know how and the manpower to organise the workshops?
- Is the implementation`s advancement supervised?
Source: http://www.markt-studie.de/studien/mafoprojekt.php
Author: Mag. Holger Sicking