Interconnection Consulting with headquarters in Vienna and Barcelona is an internationally operating company and offers industry- and companyspecific one-stop solutions. The company emphasises its industry competence which it proves every day by detailed market reports for more than 1000 customers in all regions of the world.
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The industry profiles from independent market analyst Datamonitor give a comprehensive overview of the analyzed industry in the particular country. So the industry profiles are an essential ressource for top-level data and analysis. The reports provide textual analysis of the industry’s recent performance and future prospects and incorporate in-depth five forces competitive environment analysis and scorecards. They also include detailed data on market size and textual and graphical analysis of the key trends and competitive landscape, leading companies and demographic information.

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Governments take to customer relationship management solutions to enhance constituent relations

Driven by the need to improve its management of constituent relationships, a new report from Datamonitor, “CRM and the Move to Constituent-Centric Government”, predicts that government spending on customer relationship management (CRM) technology solutions in the US, UK, Germany and France will grow from $2.9 billion in 2008 to $4.4 billion in 2013. In today’s commercially-oriented world, it has become a trend among public sector agencies to treat constituents as customers who expect top levels of service. (more…)